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Getting a Receipt for Your Top-Up

The platform uses Stripe for all online payments. After each successful top-up, Stripe automatically sends an email receipt to your registered email address.

Downloading Past Receipts

Go to Dashboard → Billing to view your full top-up history and download receipts.

Requesting a Formal Invoice

If your organization requires a formal invoice, please contact us:
  • Email: support@ephone.ai
  • Include your company name, tax ID (VAT/EIN), and the amount to be invoiced
We’ll process your request within 3 business days.